In the spotlight ...
Telephone prospecting
✔ Introduction to the company (culture, organizational chart, identity, offering, etc.)
✔ Determine target groups and contact them by telephone to make appointments or…
✔ Addresses can be supplied
✔ Identify or create USP
✔ Determine desired reporting
✔ Discuss customer login options for CRM system if applicable
✔ Access account manager(s) agendas and efficiently review their entries
✔ Fixed contact person identifying both parties
✔ Preparation of draft script, info email and address list for customer approval
✔ Arrange interim consultations about, among other things, feedback during visits monitor the quality of the agreements
✔ Follow-up to discuss contacts to be called back, as well as information emails to be sent via which account and follow-up
✔ Security of prospect file per company according to legal standards
✔ Determine the number of days of service per week/month
✔ Prospecting hours from 9 a.m. to 12 p.m. and from 1 p.m. to 5 p.m
✔ Reporting.
✔ Determine evaluation date
✔ Determine and propose 1 permanent agent per customer.
sales coaching on the JOB
✔ Introduction to the company (culture, organizational chart, identity, offering, etc.)
✔ Determine the customer's identity
✔ Inventory customer needs
✔ Evaluate current approach
✔ Detect what and where it fails
✔ Review sales organization chart with associated geographical division
✔ Route tailored to the customer and determined together with him/her
✔ Offer theoretical and practice-oriented solutions
✔ Experienced coaches with years of experience in all sectors
✔ Guidance is provided verbally and is therefore cost-saving